Koodo Community

Can not login to my account

  • 22 May 2020
  • 1 reply

I am having issue with my account. Able to login have this issue . I can not call centre they are close . I am trying to activate my new account. Where i can get help to resolve the issue.


You're still waiting to be approved

Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved.

1 reply

Userlevel 7
Badge +4

Have you received the activation email? 

If you received, you could go to their digital assistant www.koodo.com/chat and type “I cannot access my selfserve”. It might be able to reset your selfserve account.