Why i can not change my plan and why can’t i talk with a human and not a robot?
What happened to your service. I pay for service and i want to solve my problem but not reading answers to all kind of off-topic answers.
I changed my plan in self service but it didn't changed. i wanted to try to do it again and it says that i can do changes next time in a month. i can't wait a month, i tried to change my plan because i need it NOW. If plan was not changed why should i wait a month to change it. At service points no one wants to help me. *611 service not helpful because they send me to the same self service. So i need to talk with human and solve the problems ASAP. My account number XXXXXXXX. If i wouldn’t solve the problem till the end of the day tomorrow i will start looking for other mobile company and i’m sure it will take me 1-2 days but not a month to solve the problem.