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Question

Call Display

  • 8 April 2019
  • 5 replies
  • 268 views

My call display is not working

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5 replies

Userlevel 7
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Just to clarify some things you will only see incoming call display for people who have it setup, and Koodo doesn't have outbound caller id for yourself.
What exactly isn't working, what kind of phone do you have, etc.
Hi Allan M,
We we’re out of the country and cancelled our plan, when we came back we reconnected and our caller ID display has disappeared which we had before. I have an iPhone 5s.
Userlevel 7
Badge +4
Have you changed any of the names, etc. in your contacts on your phone? That is where the names for incoming calls are usually stored
Badge +4
My call display is not working
This link explains how it works.

https://www.koodomobile.com/help/call-display
Userlevel 7
Badge +4
When you say call display, are you referring to the name, number or both?

Have you tried restarting your phone?