I can log onto the self serve. But this error message shown to me when I click ‘shop’ and choose ‘plan‘ or ’phone’, and my phone number. This error does not happen when I choose ‘add another line’ for plan or phone.
Anyone knows why?
Best answer by Robert T
Please see this thread : https://community.koodomobile.com/billing-66726/buying-a-new-phone-7799018