adding new lines to my account | Koodo Community
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adding new lines to my account

  • 14 September 2021
  • 1 reply

I recently switched from Bell now I am trying to add lines to my account to switch my kids phones. When I go into my cart it shows the $5 SIM card charge but there is no way to proceed only a button that’s says add a plan which brings me back to the list of available plans. How do I check out?

1 reply

Userlevel 7
Badge +4

@Rjerrett  I’m glad we were able to chat briefly earlier and put your mind at ease. All 3 SIM orders have gone through now.  You should receive the email confirmations with order numbers.  Thanks for your patience!