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Add Ons- cannot make changes


I am trying to remove an add on-each attempt results in "an error has occurred-please refresh the page or try again later"-I have tried at all times of the day and tried 5 times now and I am still not able to make the change??

6 replies

Userlevel 7
Badge +4
Which add-on David?
it is an insurance add on $7.00/month
Userlevel 7
Badge +4
David Chauvin wrote:

it is an insurance add on $7.00/month

You'll have to call in for that David. It cannot be removed online. It's a third-party offering and unfortunately it requires a call.
David Chauvin wrote:

it is an insurance add on $7.00/month

so that means I will have to pay $10 to remove this??? The agent indicated that I could remove this at any time....it leaves a sour taste.
Userlevel 7
Badge +4
David Chauvin wrote:

it is an insurance add on $7.00/month

No. There is no service fee for something you cannot do yourself online.
David Chauvin wrote:

it is an insurance add on $7.00/month

Thank You Bernard...that is reassuring and helpful.

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