Koodo Community

Community

Solved

Add ons ??


how the ... do I send a message to you? I do not have text on my computer or tablet, I tried from my wifes phone and my phone and it will not go through!!!!

8 replies

Userlevel 7
Badge +4
Here's a good place to ask your question, Victoria, what do you need to know?
How do I add an add on feature. I have tried several devices and none work. I do not have text on this computer, I tried from my phone and my wifes phone it will not go through. I just want to add US unlimited. 30 days
Userlevel 7
Badge +4
Victoria Willard wrote:

How do I add an add on feature. I have tried several devices and none work. I do not have text on...

You tried it on the Alcatel phone you have under Victoria's account? And which unlimited add-on? Text only? Text and calls? 
Victoria Willard wrote:

How do I add an add on feature. I have tried several devices and none work. I do not have text on...

Calls & TExt 30 days $45.
Victoria Willard wrote:

How do I add an add on feature. I have tried several devices and none work. I do not have text on...

I tried from the Alcatel.
Userlevel 7
Badge +4
Victoria Willard wrote:

How do I add an add on feature. I have tried several devices and none work. I do not have text on...

You can't call it. Please put 4545 in the text field 'to'. Just like when you text someone, but you put their phone number. Just put 4545

Then into the message field type 30TNT.

You should get a confirmation within a few minutes to confirm feature is active.
Victoria Willard wrote:

How do I add an add on feature. I have tried several devices and none work. I do not have text on...

I did. I message failed error

Userlevel 7
Badge +4
Victoria Willard wrote:

How do I add an add on feature. I have tried several devices and none work. I do not have text on...

All should be ok now Victoria. It was a pleasure talking with you. 

Reply