Add a buzzer code to address

I realize this is 5 months later but what was the update.

i have a similar issue where by the UPS driver requires the buzzer code To get into my building and no where online (UPS) to add it in 

That is interesting as my UPS account does not allow for me to add a buzzer code.

Did you receive a full refund from Koodo? Or did arrange to get delivered another way (with a different courier etc?) 

I can tell them where to leave package from a drop down menu (front desk, porch, back door etc.) but I can’t enter a buzzer number or written instructions.  Definitely not the same as Amazon! 
The package will have to be returned if they don’t use my buzzer and don’t take it to a ups pick up point, which on my delivery options has been restricted by the sender (Koodo) and not an option - they make things so easy! 

Thanks for your help though.

I attempted to call Koodo yesterday morning and they said they couldn’t do anything about it, I don’t think the person understood what I needed to do and said they could do anything their end. Neither could the webteam as it was ordered through kiosk and not online. 

I could go back to the kiosk to see if delivery options could be changed with UPS But I don’t know if that will do anything

All I really want is for the package to be sent to an access point so I can go there with my ID, sign for it and pick it up as the apartment buzzer is connected to my partner’s cell phone and not mine so they will have to stay in and wait for the package as UPS have told me drivers will not call a cell phone number to let the receiver know they are outside  

if you have any other ideas please let me know because right now I feel both Koodo and UPS have made this as difficult as possible for me to get what I paid for...