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activating a eSIM card with a koodo number

  • 11 April 2021
  • 3 replies
  • 70 views

I am an existing koodo customer. I do have a phone number.

I got a brand new phone >Huawei Mat 40 Pro< which has a “eSIM card” how do I activate this new phone?

Step by step, process, please.

Thank you.

Art69


3 replies

Userlevel 7
Badge +4

It has both a sim slot and an esim card.

You can simply put your sim card into the phone to get it activated with your number.

 

If you want to activate it with the esim you'll have to go to a koodo store and purchase and esim and get it switched over.

Thank you Allan,  My phone is a Huawei Mat 40 Pro. brand new. It does not have a slot for a SIM.  

So, I actually went to a “Phone” shop, but he rather wanted to sell me one of his phones. So I will have to find a way to get around it.

I will let you know, when I’m through it.

Thanks.

Art69 

Userlevel 7
Badge +4

Thank you Allan,  My phone is a Huawei Mat 40 Pro. brand new. It does not have a slot for a SIM.  

So, I actually went to a “Phone” shop, but he rather wanted to sell me one of his phones. So I will have to find a way to get around it.

I will let you know, when I’m through it.

Thanks.

Art69 

Hmm everywhere I look states that it has one as shown here:

https://consumer.huawei.com/en/emui-11/tips/get-familiar-list/article2/

 

But I'll take your word for it. Did you visit a 3rd part koodo store or one of the official ones? Don't get into logistics of what you want to do but simply go and and say you want to buy an esim card. If they won't activate it for you, you can always do a sim swap through selfserve.

 

Then to set it up in the phone you can follow the instructions here:

https://consumer.huawei.com/us/support/content/en-us15769080/

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