Koodo Community

Community

Solved

Account Confusion


why do two of the numbers under my account have the same amounts owing on them, and why when I switch accounts to look at them does it come up as the other accounts totals and usages
icon

Best answer by Dennis 17 February 2015, 21:44

Both numbers are combined into 1 total amount owing on your one account. If you think the usage info have been swapped, I would test your phone numbers to the usage and see if they match

View original

1 reply

Userlevel 7
Badge +4
Both numbers are combined into 1 total amount owing on your one account. If you think the usage info have been swapped, I would test your phone numbers to the usage and see if they match

Reply