Koodo Community

a way to get an email instead of a callback, phone no longer works after ordering new phone

  • 18 November 2021
  • 1 reply

I just bought a new phone online and managed to have my phone charged enough to get the text, but apparently I still might need to give more info before they ship it.  The issue is that my phone no longer works, is there anyway for me to get an email instead of a call to verify some info.


Best answer by Flo Koodo 18 November 2021, 14:28

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Userlevel 7
Badge +4

Hi @hamcon 

Have you tried to email our webstore department: koodo.webstore@koodomobile.com ?