I activated my prepaid SIM online yesterday, but now it won't let me login into serf serve. When I try to go through the forgot password link, I get this message when I enter my email address: ForgotPassword/LoginUnsuccessfulUser_LoginDisabled
I bought an iPhone 4S from Koodo in late 2011 and need to get a copy of the original bill as a friend bought the phone from me and needs proof of purchase before Apple will unlock iCloud service for him. I tried phoning Koodo customer service about this and was kept waiting on hold a long time wh...
I was wondering how I can add a second phone to my existing Koodo Account? I already have one phone (which is mine) and would like to add another phone to the account for a family member. Can I do this on self-serve without having to call a Koodo Rep?
Stolen phone. My daughter phone was stolen. We reported to school where it happened and to Koodo. But still we receive bills for two phones: one for our son which is still ok and another for daughter - it was stolen. Her phone # was 613 808 8543 and we terminated it immediately.
Hi My question is does your web works on any kind of phones?when I went to wind with my "Samsung Galaxy Core" they said it doesnt work on it and I have to buy a new phone from their shop.Is the same possible issue with you?
I have registered a debit card for preauthorized payments recently, however I am not sure if it will be set up for Sept. 16, which is the date by which I have to pay my bill. What are other options for a one time payment, considering I have already tried to register my international credit card, but...
I activated a new account with a Galaxy Note 2 on a $300 tab on August 15th at a Koodo kiosk. This week I see Future Shop offering a $75.gift card when activating a Note 2 on Koodo with a $300 tab. Any chance Koodo will match that offer? And how would I go about that? Back to the kiosk? Custome...
Can I pay my old phone's balance in the self-serve area? If yes, can I register a new phone on the self-serve too or I need to visit my closest Koodo Store? If I can activate it on the self-serve, will I be able to add the 10% off my bill or I will need to visit my closest Koodo Store?
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