Recently active topics
content_type.label.conversation Out of country
I am currently in China now, and plan to stay here for a coupe of months. Now, I would like to change my rate plan so I can basically receive messages but do not need call any more. The problem is I can’t log in to Facebook or twitter and have no way to contract representative either. I tried to cal...
content_type.label.conversation stuck on approved
I made a payment through my bank and my payment went to the wrong account number how do I get it applied to mine and not this other account. Could someone please contact me to resolve this issue I have the account number the payment went to and the confirmation code from my bank.
content_type.label.conversation Paid my bill, ni service
Koodo does not care. I've been out of work due to covid and missed my bill. As soon as I received my employment insurance I paid to have my service reinstated (I missed 2 months of service payments). I logged into self serve only to see my balance had ballooned to $290 (for 2 months). I reluctantly...
content_type.label.conversation Pixel 4a with 5g no wireless charging
Be careful! Koodo is selling the Google Pixel 4a with 5g phone and has listed under "cool features" that it comes with wireless charging.However, on the Google website, the phone specs say it does NOT have wireless charging.False advertising?
content_type.label.conversation help with order
content_type.label.conversation Why is there a new Tab charge on my existing plan?
After 25 glitch-free, no complaints years, Telus Mobility switched me to Koodo in February 2020. My bill has been exactly the same amount every month for the past year. This month’s bill (April 2021) increased with the addition of a TAB charge of $10.00. I have not had a TAB charge before and I hav...
content_type.label.conversation New to Koodo
Hi there!I am wondering how does someone who is living in quebec, with an ontario number, cancel their plan with their ontario provider (fido) and become a new customer with a new number with koodo!! I’m guessing i’ll have to call but they charge 10 dollars for a phone call? Just wondering how i go...
content_type.label.conversation still waiting to be approved
Hey there, I recently switched back to Koodo after several years’ hiatus. I not would like to pay my first phone bill, however when I go to login to self serve, I get a message saying I am still waiting to be approved because my account is linked to a different email address? (Probably an old one o...
content_type.label.conversation cant find my pre paid account number you charge on my card
I have two cell phones with you guys with one account number and then I have a prepaid account for my sons phone you guys do a pre-charge on my credit card every month I wanted to change my son’s plan but I can’t get to the count his phone number
I have changed phones from an iPhone to a google. still with Koodo. I can not get my phone set up, or transfer data from my old phone to the new one. I can not talk to a person at Koodo or get a call back. How do I get in touch with a live talking human being? I am so frustated. had my new pho...
My phone no. Is 236 333 6018i have Multiple Sclerosis and find it very hard to change my plan. sometimes my eyes don’t work, and sometimes my fingers don’t workwould anyone be able to help me to get the cheapest plan...text and callingright now I have full data but I have wifi , so I just want to...
I have an Android head unit in my car with a sim slot for internet. Can I request a duplicate SIM to use?
I have an Android head unit in my car with a SIM slot for internet.I also have an android phone.Can I request a duplicate SIM so I can put one in my phone and one in my car? Can they be linked to the same phone plan so both can use my data plan?
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