Replies posted by Mats
There may be a chance that a rep stops by here and will be able to help you fix your log-in problem. You can schedule a callback for a certain time from the options that it gives you that works for you. Maybe sending them a message on Facebook will be best for you. They will verify your account with...
If you logged in to your self serve account yesterday with no issues and now you can't after using the correct log-in info then I would contact Koodo. You can request a callback through the assistant or send a message through Facebook or Twitter. https://www.koodomobile.com/help/?autobots=rollout
Have you tried your sim in another phone to see if texting works in that phone? It's just strange that texting would be the last thing to work from a port that's taking a while to complete. You can call the porting department and they might be able to speed things up if that's the problem. 1(844)-...
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