It's nearly impossible for anyone to log into a facebook account without knowing the password and Koodo agents are far too busy to be snooping around like that. Looking at the pictures the OP posted, here's the key factor: Device Type: IE MOBILE on WINDOWS PHONE 7.5 For example. My facebook s...
Well, the water damage voids the warranty. You would have to pay to get it repaired, probably around $150(the actual amount would be given to you by the manufacturer and you would decide if you want to repair it or not). You may just want to look at purchasing a new phone.
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