Replies posted by Mathieu
From what I understand, the software update calendar isn't very accurate. Telus usually makes the changes for their customers first, push the update, then send it to Koodo for them to change what they want and push it. So it might take a little bit of time for the updates to be pushed through.
It might also never make it to every single store. Certain phones will be kept either as online exclusives or in stores in major population areas. It all depends on the available stock. Currently the site says 3 to 5 weeks before you get your phone, so I'd guess stock levels are low and it won't be...
I'm trying to change my phone number, but it's telling me I can't because my account number is incorrect. I've verified that it's correct.
I think it's the same people, those who take calls also take fb messages. They get back to you as soon as possible, at least on FB you don't have to sit there and wait and can move on to other things.
Hi Alex, You can find several battery options on Amazon or eBay. None of them are sold directly by LG however, if you make sure you get a 2800 mAh battery you should be okay. If not, you can try to contact LG directly but they don't have any listed online as available.
Hi Melipoo, At this point I would recommend that you do a full system restore on your phone. This will reset it back to the factory settings so you will lose all your locally saved content so make sure you backup your phone before doing it. You can see how to reset the S7/S7E at the fo...
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