Fido has this, but I don't see koodo offering it. Maybe they should. You can use some of te record here though: http://www.digitaltrends.com/mobile/how-to-block-phone-calls-on-your-android-smartphone/
If I understand correctly what maybe happenning is that you are not the main account holder or not set up that way in self serve. Under role management in self serve your access needs to be updated by the main account holder. Permission need to be given to you so your access is not limited.
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