I tried to get my mew phone rerouted to the UPS store by my house as I knew I wouldn't be home delivery day. It didn't work as it said a signature was needed. I got an email while I was out the package was delivered which should have been impossible without a signature. My neighbour checked all around the building and there was no package. It won't let me set up the claim myself and now I have to wait until tomorrow for a call back from Koodo. Anyone experienced anything similar and know how long the wait is for a replacement or second attempt at delivery if they just threw it back in the truck? Also will I have to start paying my tab even though my phone wasn't delivered?
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