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Question

Ordered new phone with pick perk 1 day before receiving offer

  • 18 November 2022
  • 1 reply
  • 43 views

Hi, I ordered a new phone and pick a perk plan online 2 days ago and just Recieved a text today for 5 dollars off a month, plus the 50dollar off first bill.

I have not even Recieved the phone yet. I would like to apply this to my account, and am unsure how.

So I need to cancel or return when I get the phone or is there a more simple option?

 


1 reply

Userlevel 7
Badge +4

I would reach out to the webstore and they should be able to correct this for you.

You can do so by sending them an email: koodo.webstore@koodomobile.com

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