I wanted to cancel my placed online order for new phone, as Best Buy was offering better for the same. I had contacted Webstore through email to cancel my order , so I can buy the same from Best Buy. But Webstore team was not able to cancel the order and suggested me to decline the delivery and return. Which I did yesterday for the UPS delivery and can see that the package was returned back to Telus Calgary yesterday night itself.
So, I would like to know , how quickly Koodo can adjust my contract and release the device from my profile and do necessary adjustments, accordingly I can then visit to nearest Best Buy and avail the same phone with their bonus gift.
UPS Tracking# KMM84925232V64797L0KM