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new phone, new plan?

  • 15 November 2023
  • 4 replies
  • 75 views
C

Currently on the great 100gb can-usa plan that was recently released.. Great! But now I want to upgrade my phone, since I'm eligible. I'd like to get the Galaxy S23 Ultra - but Koodo wants me to essentially downgrade my plan to a Canada only 60gb which will cost $5 more... Wait a sec, this sounds like a cash grab bs offer to me. Not only am I paying upfront for the phone, and paying another $33/month, but they also want another $5 a month AND dow grade my plan? what the heck? seriously?

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Best answer by Darius Koodo 16 November 2023, 00:08

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4 replies

G
Userlevel 7
Badge +4

I don’t see anything about it being a BYOP plan. I’ll flag a rep to confirm if there’s some restriction I’m unaware of for getting a phone on this plan. I would also suggest waiting until Black Friday after receiving confirmation.

Darius Koodo
Userlevel 6
Badge +4

Hello @cnorth86 

The plan in question is a rate plan change only plan and might not show in the upgrade process. 

It is received only through a targeted campaign.

Are you making the purchase today or are you planning on waiting for the Black Friday deals ? 

C

Hello @cnorth86 

The plan in question is a rate plan change only plan and might not show in the upgrade process. 

It is received only through a targeted campaign.

Are you making the purchase today or are you planning on waiting for the Black Friday deals ? 

HI Darius, l was hoping to switch now as there seems to be a bit of a deal, and if the price dropped further for black friday I was going to contact Koodo to hopefully get a price adjustment.

My only option when adding a GS23 Ultra to my current account was to change to a 60gb Canada only plan or buy the phone outright ~$2,000..

Darius Koodo
Userlevel 6
Badge +4

Got it ! Indeed the Samsung GS 23 ultra has a great deal on it now. We can look into the situation. 

As we require sensible information, due to privacy and security reasons, we’ve sent you a private message. You can respond whenever you have the time. 

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