Koodo Community


  • 21 November 2022
  • 2 replies

I want to cancel my account.  I’ve tried several times to contact anyone to no avail.  Please send me some information to close an account with a credit of 0.31.  Just write it off!


2 replies

Userlevel 7
Badge +4

Did you try the digital assistant?

Go here www.Koodo.com/chat and type “I want to cancel” it should be able to schedule a call back to cancel for you.

Userlevel 7
Badge +4

You will need to schedule to schedule a callback using the Koodo assistant below, tell it you want to cancel. Not sure what you mean by a credit of 0.31 though, can you explain?