Koodo Community



Will I lose my prepaid boosters?

Bought a prepaid sim and topped it up. I would like to use a different phone number now (I shouldn't have transferred my old number). Can I change phone numbers without buying a new sim chip? And will I lose my talk and data boosters if I do?

2 replies

Userlevel 7
Nope! It doesn't affect your plan/boosters. I'm not too familiar with prepaid Self Serve, but you should be able to change your phone # there. If you're having difficulty doing it yourself, then call Koodo and they'll sort it out.
Userlevel 6
In prepaid self serve, click the Base Plan & Boosters tab, then click Change Phone Number (last tab on the right).