Koodo Community

Community

Solved

Will I get a Free MicroSIM Prepaid if I switch from a regular MicroSIM or will I have to pay the $20?


I would like to switch to Prepaid account from my current month to month plan. I realized that I will need a different SIM. I will need a PrepaidSIM card. Because I am a customer, will they give me the new MicroSim prepaid for free?? Thank you

6 replies

Userlevel 7
Badge +4
No, you will need to buy the prepaid sim.
Why is that? That doesn't seem fair...I mean, I am a loyal customer and other places will not charge you for a switch.
Userlevel 7
Badge +4
Because Koodo prepaid and Koodo postpaid are effectively two separate service providers. Their billing systems do not overlap, their self serve systems do not overlap, even their support staff does not overlap. It's effectively the same as switching from Koodo to Telus, it can be done quite easily but it isn't free.
Timo Tuokkola wrote:

Because Koodo prepaid and Koodo postpaid are effectively two separate service providers. Their b...

Are you 100% sure because I may decided to buy off eBay. There is a deal of $9 per SIM and still $20 credit on it.
Oh my, I had no idea they were different! Wow, that incredible. Wouldn't it have been easier to be all part of one company? so....Koodo prepaid is part of the Koodo or Telus department?
Userlevel 7
Koodo prepaid operates differently then koodo postpaid and thus they have different sims and billing. You'll need to pay for a new sim to switch to prepaid.


I'll caution you in ebay deals like this. I'm not saying it's this way for what you're looking at but it could be those sims are purchased with a fraudulently used cc or stolen. The thief then sells at a discount to convert the stolen cc into cash. By the time the fraud is noticed the thief is gone and koodo shuts down your sim for fraud activities.


Do yourself a favor and purchase the prepaid sim through normal channels.

Reply