Koodo Community



Why is my prepaid base play listed as expired

I just noticed on the prepaid plan page that my base plan is listed as expired. I pay every month - why is it listed as expired?

3 replies

Userlevel 7
Does your phone work?
Yes. It only came up this month (December)...
Userlevel 7
Badge +4
Mine did too this round, Michael! It said "expired" even though I still had a few days to go. It worked so I didn't think too much about it, and after I renewed my base plan all was well again. But if you are worried about it, you can always call CS (*611) 🙂