Koodo Community



Why did my payment date change from the 8th to the 7th?

My account is to be topped up every month on the 8th. Why are you taking money out on the 7th instead?

2 replies

Userlevel 6
Your base plan is good for 30 days.
Everytime there is a month with 31 days your billing cycle will appear to have gone back a day.
Thank you for the clarification! 🙂