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why are calls I did not make being shown on my online statement as usage?


I decided to check my call usage online and I was surprised to see many calls to a number that is unknown to me and for which I had been charged usage.  How do I deal with this?

3 replies

Userlevel 7
Hi Jola, perhaps those calls were incoming calls or maybe you lent your phone to someone? However if you think that you never received or made outgoing calls to this number, you can try giving Koodo CS a call. 611 from your koodo phone. Hope that helps 🙂
Userlevel 2
That number could be a connecting number to a service e.g. Calling cards.
Userlevel 6
Raza1 wrote:

That number could be a connecting number to a service e.g. Calling cards.

another good example is voicemail.

If you see a number that isnt familiar to you, try googling the number!

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