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when people call me it tells them my nunber isn't assigned to anyone. does anyone know why or how I can make it so it is


I've had my number for almost 2 months and when people try and call me it tells them my number isn't assigned or can't be called. Does anyone know why or how I fix it

5 replies

Userlevel 7
Badge +4
Hi Moriah, Are you able to call out from your mobile phone to other ppl?
Paul "Kid Android" Deschamps wrote:

Hi Moriah, Are you able to call out from your mobile phone to other ppl?

Yes I am
Userlevel 7
Badge +4
Paul "Kid Android" Deschamps wrote:

Hi Moriah, Are you able to call out from your mobile phone to other ppl?

This generally isn't something that can be fixed on your end and sounds like you'll need to contact a Koodo Rep to look into why it's doing that with your number. You can send a private message to koodo via Facebook Messenger or DM via Twitter and it'll be looked into. Did you port in from another carrier or start up a new account entirely?
Paul "Kid Android" Deschamps wrote:

Hi Moriah, Are you able to call out from your mobile phone to other ppl?

Okay thank you I didn't know it could be done over Facebook. Is it just a koodo page? I've had my account for just over 2 years, I just had to change my number
Userlevel 7
Badge +4
Paul "Kid Android" Deschamps wrote:

Hi Moriah, Are you able to call out from your mobile phone to other ppl?

Yep it's right here Moriah https://m.facebook.com/Koodo/

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