Koodo Community

Community

Solved

What's included in the 25$ plan?


I had the 25$ plan, which included unlimited text (messaging and picture) with no problems. I transferred to a new phone and haven't been able to send or recieve pictured since. Has the plan been changed?

2 replies

Userlevel 7
Is it a non-Koodo phone? You probably need to set your APN then http://help.koodomobile.com/plans-add-ons-data-and-other-services/data-basics/how-do-i-setup-data-on-my-non-koodo-phone
Userlevel 5
Is data turned on in your new phone? Data must be enabled to send/receive picture messages. Your plan will never change unless you change it yourself.

Reply