Koodo Community



Use bonus boosters before paid boosters

I got the 100 free minutes when I signed up and used about 70 of them. Then I bought a 500 minute booster. Ever since then Koodo has been taking minutes from the paid booster instead of the bonus 100 booster.

I know there's no actual effect on my usage/billing but it's annoying that the bonus one will never be depleted until I use up all the 500 minutes. Is there a way to tell Koodo to use up the bonus minutes before the booster minutes?

Best answer by Robert T 25 November 2016, 19:32

Hello Dan. Unfortunately no!

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Userlevel 7
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Hello Dan. Unfortunately no!