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Update pre authorized payments texts from Koodo??


Why am I getting texts from Koodo to update credit card when pre authorized payments are set up with my chequing account?? I have received two of these?

7 replies

Userlevel 7
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Are you sure the text came from Koodo?

DO you have a screen shot of the text you can post?
Dennis wrote:

Are you sure the text came from Koodo?

DO you have a screen shot of the text you can post?

Yep, the message is as follows: Koodo : heads up, your credit card on file expires nov 2015. To avoid late payment charges, pls log into your online account, to update it. Hmm I see a previous text from Koodo sent Nov 1, then again today.. I can also see they use to send me notifications on how much I owe but haven't. Seen one in ages.
Userlevel 7
Badge +4
Dennis wrote:

Are you sure the text came from Koodo?

DO you have a screen shot of the text you can post?

And did you use a credit or debit card?
Dennis wrote:

Are you sure the text came from Koodo?

DO you have a screen shot of the text you can post?

Automotic payment set up with bank
Userlevel 7
Badge +4
Dennis wrote:

Are you sure the text came from Koodo?

DO you have a screen shot of the text you can post?

Ok so no expiry for that.

Maybe call Koodo when they open and confirm with them
Userlevel 7
Dennis wrote:

Are you sure the text came from Koodo?

DO you have a screen shot of the text you can post?

1 (866) 995-6636 heres the phone number or 611 from your koodo phone. 🙂
Dennis wrote:

Are you sure the text came from Koodo?

DO you have a screen shot of the text you can post?

Thank u!

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