Hi, I bought a new prepaid sim card from Amazon. I tried activating the card online, but got stuck at the second step where I select a new number. The page says LoadErrorMessage. I tried redoing the activation on different devices and I hit the same issue when selecting that I need a new number. How do I fix or work around this issue?
Userlevel 7
+4
What browser are you trying this on? Try another browser, clear your cookies, or incognito mode. Does any of these solve your issue?
I have tried different browsers - Chrome, Firefox and Samsung; cleared cookies; gone incognito. Face the same issue.
Userlevel 7
+4
Weird… you could try to contact Facebook and tell them you are stuck at selecting a number with the error you’re getting. They will be able to complete the setup for you and then you can change your number to anything you want!
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