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trouble adding a talk booster


I keep getting an unnamed error whenever i try to add a booster pack - talk 100. i have a base plan - unlimited local calling/texting.

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Userlevel 7
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Hi Laurie, What type of a booster pack are you trying to add? If it's one of the prepaid boosters then you can't add those to a plan, alas... 🙂
Userlevel 7
Badge +4
Sophia wrote:

Hi Laurie, What type of a booster pack are you trying to add? If it's one of the prepaid boost...

Oh wait, I'm a bit confused, you are talking about plans & addons but also prepaid. Please explain what you tried to do exactly 🙂
i have a prepaid base unlimited talk and text plan for 50$ a month. I'm trying to add the booster pack for talk 10 100$ minutes, but keep getting an error. using a pre-paid phone and the prepaid log in site & self-serve.
Userlevel 7
Badge +4
Laurie Gibson wrote:

i have a prepaid base unlimited talk and text plan for 50$ a month. I'm trying to add the booster...

If it's an "unnamed error" I guess you may need to call Koodo, Laurie... try *611 and then (probably) option 6 to talk to an agent...

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