Koodo Community
Question

Topping Up Prepaid Account

  • 22 October 2012
  • 5 replies
  • 21 views

Can you top up your prepaid account using your bank account online (ie. setting up automatic withdrawal)? Or can you only top it up using a credit card or a top-up card?

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5 replies

Userlevel 6
I believe it works the same way as paying for a postpaid account & if so, you cannot use your bank account.
When I used to have a postpaid account, I used to pay my bill through my bank account. I just had to insert my bill number/some other information and voila.
Userlevel 6
When I used to have a postpaid account, I used to pay my bill through my bank account. I just had...I was referring to Koodo's website & Self Serve Application. I too pay my Koodo bill from my bank's website.
Userlevel 2
Hey Haley! You can only top-up your prepaid service with a Credit Card and/or Top-up Voucher. Find more info from this link: http://koo.do/UH8t7I. If you have more questions about your prepaid service you can find answers from this link: http://help.koodomobile.com/prepaid I hope this helps!
Userlevel 1
Hi Haley! You can top up your Koodo Prepaid account through web or IVR self-serve, or by calling an agent for assistance. Payment methods include: 1. Voucher 2. One time credit card payment 3. Automatic credit card top-up You can also purchase top-up vouchers at any authorized Top-up voucher retail locations