Koodo Community

Time zone is incorrect in usage history


The usage history on the prepaid phone I have for my daughter is two hours ahead.  It should be MST, but it looks to be EST.  How can I fix this?

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Userlevel 7
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In the phone's Settings > Date and Time,  set the phone set automatically update date and time from the network
Userlevel 7
Badge +4
Are you talking about the self serve website? If so, then I don't know how to change that. You should contact Koodo. 
On the self serve website.  Should it not be where the number is based?
Userlevel 7
Badge +4
Michelle wrote:

On the self serve website.  Should it not be where the number is based?

it's based on where the cellphone made the call

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