For over a year it has been so difficult to log in because the site is unresponsive. Koodo obviously knows the problems and just don't care to fix it. This is supposed to be a communications company and they can't communicate. When trying to login in, the site takes several minutes to connect if it ever does. Now by improving it, it does not function at all. I am looking for a new carrier, I have had enough of the incompetent running of the site. Why do they just not care?