Koodo Community

Switching from monthly plan to prepaid: unsued monthly plan reimbursed ?

I have a Koodo phone on a monthly plan, with 20 days left on current month billing cycle (ends on April 17). I bought SIM card to migrate phone to prepaid. Want to know if I switch now, do we get reimbursed for unused balanced of days of the monthly plan?

2 replies

Userlevel 7
Badge +4
No They used to require notice but now if you cancel you're just billed up to your next bill date.
Userlevel 2
Hey Nicolas! No worries, you won’t get charged twice! Usually when a number is ported out, the account is not cancelled right away but for the end of the current billing cycle. However In this case (switching from postpaid to prepaid), your account should be cancelled as soon as the port will be processed and you should not get billed for the remaining days of your billing cycle. Have a great weekend! 🙂 ******************************************** If you see a good answer, give it a star.