Koodo Community

Stop to use for prepaid plan

Hi I will go to travel for long term like two months. I am using prepaid plan. I also pay pre authorized every month for base fee. I just cancel to pre authorized for two months. After I come back, can I pay for base plan and still use my account(same number) ? If I cannot pay for two months, my account(cell phone number) revoke ????

2 replies

Badge +4
Yes you can stop for 2 months. You have 90 days to have an active base plan. So as long as you buy it on day 89 your account will be fine.

Userlevel 7
Badge +4
Just a heads up that if you already have the funds in your account, your plan will be renewed whether you top up or not.

Also, once you come back, make sure you top up manually just once to renew the plan! After that you can re-enable auto top up.