Koodo Community

Sim card problem

  • 23 May 2019
  • 1 reply

My son has a pre-paid phone for almost a year now and all of a sudden it's saying no sim card. How can I fix it?


1 reply

Userlevel 7
Badge +4
Try removing and reinserting the sim card and as well restarting your phone.
If you have another phone handy try the sim card in there and see if it works as well.

If it works in one phone and not the other it's likely an issue with his phone.
If it doesnt work in either you're likely looking at a faulty sim card and will have to go get a new one and swap it out.