Koodo Community

Community

Solved

Should never have played with settings had no idea what i was doing . Please help " simpleton ".


No idea what i have done but I can no longer send or receive pictures by mms on my Alcatel onetouch flip phone . It says connection error . Sending failed . When I try sending one . When I try to open one it says downloading error .
icon

Best answer by Ahmad 19 February 2015, 03:08

You may have deleted your apn settings, so follow the instructions here based on your phone. It doesn't matter that your phone is originally a Koodo phone, this still applies : http://help.koodomobile.com/plans-add-ons-data-and-other-services/data-basics/how-do-i-setup-data-on-my-non-koodo-phone

View original

1 reply

Userlevel 7
You may have deleted your apn settings, so follow the instructions here based on your phone. It doesn't matter that your phone is originally a Koodo phone, this still applies : http://help.koodomobile.com/plans-add-ons-data-and-other-services/data-basics/how-do-i-setup-data-on-my-non-koodo-phone

Reply