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Renew plan a day early

  • 2 March 2019
  • 2 replies
  • 339 views

I would really like to trigger my plan to renew a day early. I already have the funds in the account, is this possible?
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Best answer by Dinh 2 March 2019, 02:20

Hi,
Yes, you could do that.
However, you would have to check your selfserve again tomorrow, and see if the if the system double charge or not. If it does, you would need to call Koodo and ask someone to fix it for you.
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Userlevel 7
Badge +4
Hi,
Yes, you could do that.
However, you would have to check your selfserve again tomorrow, and see if the if the system double charge or not. If it does, you would need to call Koodo and ask someone to fix it for you.
Userlevel 7
Badge +4
I wouldn't monkey around with prepaid for a trivial matter. You are ultimately losing that one day of service and risking needless grief.

If you want to change your baseplan, then go ahead but be aware that the changes take place immediately, a new 30 day cycle starts and any features of the old baseplan are cancelled on the spot. Your booster balances will still be intact.

The web self-serve is also notoriously unreliable in reflecting correct balances a day before and after your renewal is due.

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