Hi. I have been troubles activating my prepaid phone because my RBC debit card was refused by Koodo's website. The nice girl at the booth that sold me the SIM card tried to helped by giving me an alternate procedure and I was able to activate since I only wanted the 15$ plan. But I can't add any talk-on booster (so can't be reached!) and can't add my card for automatic top-ups (which is pretty convenient + nice if you consider the free 100 mn booster & the 10% saving every month).
I sent koodo's customer service an email on Saturday or so and still haven't heard from them.
Can anyone help? My visa debit card functions no problems anywhere else & I really need people to be able to call me.
Thanks for your time, answer(s) & help.