Koodo Community



Random charges

I already changed my mobile company to fido why did i still get my credit card charged from koodo? And i got no access to my account information so i cannot cancel the payment

3 replies

Userlevel 7
Badge +4
We are Koodo customers, volunteers, who have no access to your account information. Please address any query regarding $$$ outstanding to Koodo directly. 1-866-995-6636 / 647-788-4337 from any phone.
when i call them, they ask for my phone number, since i already moved to fido, the number will be invalid and thus there will be no reply..
well got it answered ty