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I tried to add a $50 top up card and phone won't let me do anything, even call #611 n today was the expiry date??

6 replies

Userlevel 7
Badge +4
Hi Gloria, What exactly do you mean by the phone won't let you do anything? How are you trying to top up? If your account expired today, $15 should be used to renew the base plan, and the rest you can use for a booster 🙂
Userlevel 7
Badge +4
*611 from your phone
Userlevel 7
Badge +4
Mayumi wrote:

*611 from your phone

Hahaha! I was completely puzzled what you meant, until I saw the * as opposed to the # 🙂 Did you get it sorted, Gloria?
Userlevel 7
Badge +4
Mayumi wrote:

*611 from your phone

I know I should use more words to explain. Hehe 😛
Userlevel 7
Badge +4
Mayumi wrote:

*611 from your phone

Nah, I just wasn't awake yet 🙂
Userlevel 6
Hi Gloria, you can also call us at 1-866-995-6636 from any other phone 🙂 ________________________ If you see a good answer, give it a star.

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