Koodo Community



Problem with activation..

So i bought a sim card from koodo today but when i go online to try and activate it, when i check select a new number, i have no area codes in the menu to choose from so i cant proceed to select a number...

2 replies

Userlevel 5
Hello Niko! That is very strange. What browser are you using? Our new website is optimized for the following browsers: Google Chrome (koo.do/1KAU1Yu) Mozilla Firefox (koo.do/1D3lehJ) Internet Explorer (Preinstalled on PC) and Safari (Preinstalled on Mac). If you already use one of these browsers, try clearing the cache and deleting cookies when you experience difficulties, then give it another try a bit later. If you are still unable to activate your account, please give us a call at 1-866-995-6636 and mention to the agent that you are unable to activate through our website and they will assist you!