Koodo Community

Community

Solved

Prepaid top-up question


I have 3$ credit in my prepaid account and my monthly bill is 15$. Is it possible to pay 12$ with my credit card?

2 replies

Userlevel 6
Badge +4
Hi there Angela...!!! It is possible to pay just 12$, like this you will have 15$ and the system will be ready to renew your 15$ plan when the time comes...! Get into your Self Service account, under Overview, click Top-up and then under payment method select Credit Card... If your credit card is not register, the system will prompt you to do so...
Thanks for the reply but when I try to use my credit card, I can only top-up with increments of 5$.

Reply