Koodo Community

Community

Solved

Prepaid SIM as Regular SIM?


I have purchased a new phone, it came with a prepaid SIM card. I have an existing account/plan and an number. Unfortunately my old SIM card does not fit in the new phone. Can I use the Prepaid SIM card as a regular SIM card for my existing number and plan?

5 replies

Userlevel 6
Unfortunately not. Their prepaid SIM cards don't work with monthly plans. You will need a new SIM card. Just out of curiosity why would you have upgraded your phone on the tab?
so does that mean if you have a prepaid phone it can not be transferred over to be on a plan
Userlevel 7
Badge +4
Diana Swanson Davoren wrote:

so does that mean if you have a prepaid phone it can not be transferred over to be on a plan

Hi Diana, You can certainly transfer a prepaid phone over to a plan!! All you'd need is a new SIM card, not a new phone 🙂 Hope that helps 🙂
Diana Swanson Davoren wrote:

so does that mean if you have a prepaid phone it can not be transferred over to be on a plan

how much is it to get a new SIM Card ?
Diana Swanson Davoren wrote:

so does that mean if you have a prepaid phone it can not be transferred over to be on a plan

0.01

Reply