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Prepaid service


I have prepaid service. Started Jan 28/14 - as for Jan 29th, I couldn't make any phone calls. What has happened?

5 replies

Userlevel 7
Do you have a base plan that allows unlimtied calling in an evenings/weekends zone or a talk booster added onto your account?
I have the $25/month plan - unlimited text (works just fine) and unlimited local free calls after 7pm. The phone part is NOT working. I also added a $15 booster just to make sure
Userlevel 3
Did you try unplugging the battery and sim card?
tried that - still not working
Userlevel 2
Hey Julia! Give a call to a tech by dialing 1-866-995-6636 (option 6) from a landline in order to have your phone available for a complete troubleshooting. ________________________ If you see a good answer, give it a star.

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