Koodo Community

Prepaid SelfServe Site Down?

  • 11 April 2020
  • 2 replies

Userlevel 3

Trying to access the prepaid selfserve site but only get a white blank screen.  I have tried multiple browsers without success.


Anyone able to access it, or is it white for you as well.  Looks like similar complaints 4 months ago.


2 replies

Userlevel 7
Badge +4

No, it’s definitely up for me… (Chrome browser). Did you try Ctrl-F5 to force refresh the site?

Userlevel 3

As I said, tried multiple browsers and even on my phone.  It just started to work again.  Was very sluggish and then finally returned to a more normal speed.

There must have been some network or maintenance going on….