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Prepaid Self Serve down for Maintenance?


Userlevel 6
Sophia, where are you??!! -:) My gf has prepaid account and the self serve site is down for maintainenace. She's too lazy to call in to get a rep to top up for her. Any clue when it'll be back up? Odd that it's down for maintenance during the week

4 replies

Userlevel 6
It works, it's not down.
Userlevel 6
You mean past the login page? Cause it seems up, at least up to that point. Clear cache, browser history? 🙂
Userlevel 7
Badge +4
Heh I'm still here - just crazy busy with surface life - winter's come too quick and also we have very limited internet right now. Telus is upgrading local equipment around here and we've been on and off for days now. Just checked - self service is up for me. Have your g/f try the trusted Control-F5 method - that usually settles a stubborn connection 🙂
Userlevel 6
Sophia wrote:

Heh I'm still here - just crazy busy with surface life - winter's come too quick and also we have...

There you are!! Thanks everyone, I will pass the info along to her lazy butt!

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